Refund policy

Return & Refund Policy

We do not accept returns or exchanges on our products.

All orders are carefully inspected and checked while packing to ensure that the product is in perfect condition before it is shipped to you.

Damages and Issues

Please inspect your order as soon as you receive it.

In the unlikely event that you receive a product that is genuinely damaged or defective, please contact us immediately at customerservice@shoplaasya.com with your order number and clear photographs/videos showing the issue.

We will review the issue and, if the damage is determined to be genuine and eligible, we will guide you through the next steps.

Please note that damage claims may be subject to review, as all products are inspected carefully before dispatch.

Sale Items

Sale items are also non-returnable and non-exchangeable.

However, if you receive a sale item with genuine product damage, please contact us at customerservice@shoplaasya.com so that we can review the issue and advise you on the next steps.

Exchanges

We do not offer exchanges.

Please make sure you carefully review the product details, size, color, and other specifications before placing your order.

Refunds

Since we do not accept returns, refunds are generally not provided.

In the event of a genuine product defect or damage that is confirmed by our team, we will review the appropriate resolution on a case-by-case basis.

For any questions or concerns regarding your order, please contact us at customerservice@shoplaasya.com.